This Privacy Policy applies to all services on the Supperbaji platform. By using the platform, you are considered to have accepted this policy. If you have any questions, please via email Get in touch.
Supperbaji (supperbaji.pro) is a trusted online betting and gaming platform for members in Bangladesh. We understand how valuable your personal information is. That's why this Privacy Policy clearly and transparently explains what data we collect, how it's used, and how it's kept secure.
This Privacy Policy applies to Supperbaji's website, mobile app, and all associated digital services. It takes effect whenever you access our platform from any device.
Our Privacy Policy is built in accordance with international data protection standards. We adhere to the core principles of GDPR and strive to give users maximum control over their personal information.
Supperbaji collects only the information that is necessary. We never ask for data we don't need. A breakdown of what we collect and why is provided below.
| Data Type | What We Collect | Why We Collect It |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Account Verification & KYC |
| Contact Information | Mobile number, email address | Account management, support |
| Financial Information | Last 4 digits of payment method, transaction history | Payment Processing |
| Device Information | IP address, browser type, device model | Security & fraud prevention |
| Usage Data | Betting history, login times, pages visited | Service improvement & personalization |
Automatically Collected Information
When you use Supperbaji, certain information is collected automatically. This includes your browsing patterns, buttons clicked, session duration, and technical device details. This data is primarily used to maintain platform security and improve the overall user experience.
Supperbaji uses your information only for the purposes listed below. Your data is never used for anything else without your consent.
Primary Use
- Account Management: Registration, login, password recovery, and account verification.
- Transaction Processing: Processing deposits, handling withdrawals, and maintaining transaction records.
- Service Delivery: To properly operate betting, gaming, and other services.
- Customer Support: Resolving issues, receiving and responding to complaints.
Security Use
- To detect and prevent fraud.
- Compliance with Anti-Money Laundering (AML) regulations.
- To prevent unauthorized access to accounts.
- To meet regulatory authority requirements.
Optional Use (With Your Consent)
- Sending personalized promotions and bonus offers.
- To notify you of new features and updates.
- Conducting surveys and collecting feedback.
Supperbaji never sells or shares your data with third parties for advertising purposes. This is a firm policy we strictly uphold.
Supperbaji does not share your information with advertisers, data brokers, or unrelated third parties. Data may only be shared in the limited circumstances outlined below:
Authorized Sharing
- Payment Providers: Payment gateways such as Mobile Pay, Nagad, and Rocket only receive the information necessary to complete a transaction.
- Legal Obligation: Supperbaji is legally required to provide information upon a valid court order or lawful demand from a government authority.
- Technology Partners: Hosting, cybersecurity, and analytics providers have limited access to your data and are bound by confidentiality agreements.
- Responsible Gaming Organization: Limited information may be shared when necessary to protect a member's safety.
All third parties are contractually bound to uphold Supperbaji's privacy standards and may not use your information for their own purposes.
Cookies are used to keep Supperbaji's website and app running smoothly and to improve your experience. Cookies are small text files stored on your device.
Types of Cookies
- Essential Cookies: Maintaining login sessions and ensuring security — the site cannot function without these.
- Functional Cookies: Remembering your preferences such as language, theme, and settings.
- Analytics Cookies: Understanding which pages are used most and improving our services accordingly.
- Marketing Cookies: Showing personalized ads only with your consent.
Cookie Controls
You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may cause certain site features to stop working.
Cookies can be managed in most modern browsers via Settings > Privacy > Cookies. This option is available across Chrome, Firefox, Safari, and other major browsers.
Supperbaji uses industry-standard technology and practices to keep your data secure. Our security team monitors all systems around the clock, 24 hours a day.
Technical Safeguards
- 256-bit SSL/TLS Encryption: All data transfers are encrypted.
- Database Encryption: Stored data is kept in encrypted format.
- Two-Factor Authentication (2FA): An extra layer of security for your account.
- Firewall & DDoS Protection: Prevention of unauthorized access.
- Regular Security Audits: Periodic reviews conducted by third-party experts.
Organizational Safeguards
- Only authorized personnel can access your information.
- All staff have signed confidentiality agreements and received privacy training.
- In the event of a data breach, we will notify affected members within 72 hours.
Supperbaji believes every member should have full control over their own data. Your rights are outlined below:
To exercise these rights privacy@supperbaji.pro-. We will respond within 30 days.
Supperbaji is strictly for users aged 18 and above. We do not knowingly collect personal data from minors.
Age verification is carried out at registration. If we become aware that a minor is using our platform, the account will be closed immediately and all collected data will be deleted.
If you believe a minor is using Supperbaji, please support@supperbaji.proto let us know.
Supperbaji does not retain your data longer than necessary. Below are the retention periods for different types of information:
| Data Type | Retention Period |
|---|---|
| Account & Identity Information | 5 years after account closure |
| Transaction & Financial Records | 7 years as required by law |
| KYC Documents | 5 years after account closure |
| Betting History | For the duration of active account + 3 years |
| Login & Device Logs | 12 Months |
| Marketing Preferences | Until you opt out |
When the retention period ends, data is securely deleted or anonymized. Due to legal obligations, certain data may not be erasable before its designated retention period expires.
Supperbaji may update this Privacy Policy from time to time. For significant changes, we will notify you by email or through a platform notification.
The date of each update will be noted at the top of the page. Continued use of the platform after any changes constitutes your acceptance of the updated policy.
Contact Us
- Privacy Requests: privacy@supperbaji.pro
- General Support: support@supperbaji.pro
- Live Chat: bottom-right corner of the platform
- Available: 24/7, 7 days a week
For more information, visit our Terms & Conditions, Responsible Gaming and FAQ View page.